CPAP Mask Parts

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FAQs

Answers to your common questions about CPAP devices and tips for getting better sleep every night.

How often should I replace my mask and parts?

Everyone treats their CPAP equipment differently, but in general, if you follow the manufacturer’s instructions and keep your equipment clean, the following general replacement guidelines will apply:

Where to buy CPAP parts masks near your location?

Our retail storefront is located at 159 Cooper Road in West Berlin, NJ 08091. While it is currently closed to the public as part of our effort to help contain the spread of COVID-19, we will be posting re-opening information in the near future.

We continue to take our customers’ calls at 866-414-9700 and emails at questions@thecpapshop.com. Our warehouse is operational 6 days a week to ensure that your orders are sent out in a timely and efficient manner. We are taking as many precautions as necessary to ensure your items are handled safely during this time.

Do you need a prescription to buy a CPAP mask part?

We do not require a prescription for any CPAP parts or supplies. All CPAP mask parts such as batteries, headgear, tubing, cleaning supplies, and other parts are available for purchase without a prescription.

We do require prescriptions for machines, humidifiers, and complete CPAP masks. When in doubt, please chat online with our customer service representatives.

Is there any help available in case I need help when replacing my mask part?

Our knowledgeable customer care team is available to answer your questions via chat, via phone at 866.414.9700, or via email at questions@thecpapshop.com.

Where can I purchase CPAP mask parts?

Our convenient search feature allows you to shop our entire catalog of CPAP equipment. Looking for something new? Use our navigation menu, or search by brand, to see what we have to offer. Still unsure? Feel free to reach out to our knowledgeable customer care team. They are waiting to answer your questions and provide product recommendations!

Is it better to buy CPAP mask parts online or offline?

Most returning customers find it easy and convenient to purchase online from our website. If you are a new CPAP user and need additional customer service help in your selection, our customer care team is able to assist you with any questions or product recommendations.

What Are The Different Parts Of A CPAP Mask?

The main parts of a CPAP mask are the headgear, frame, and cushion. Other minor parts of a CPAP mask include port caps, valves, clips, replacement pillows, nasal pillows, nasal foam and seal kit, silicon pillow, and many more.

Do I Need a Prescription To Buy Mask Parts?

Before you can purchase a CPAP machine or CPAP parts, having a doctor's prescription is mandatory. If you are suffering from sleep apnea, then doing CPAP therapy is generally safe and one of the most effective ways to cure sleep apnea.

Does The CPAP Shop Provide Customer Service and Assistance for CPAP Mask Parts After Purchase?

After purchasing CPAP parts from our online or brick-and-mortar store, The CPAP Shop will continue to give consistent customer service regarding your purchase. We also offer free shipping on all orders over $50 with other additional rewards and benefits. For more questions, contact us at 1-866-414-9700.

Why Does Your CPAP Mask Keep Leaking?

Between your CPAP mask and face, there should be a secure seal. Generally, a seal leak is caused by wetness on the face which causes the mask to slip and break the seal. Leakage can also be caused by an improper fit or too much movement which can bend or pucker the seal. If you notice your mask is consistently leaking, that may be a sign to replace some worn out parts.

Can I Find CPAP Mask Parts At The Brick-and-Mortar Store?

Yes, you can find a brick-and-mortar store which is located at 159 Cooper Rd in West Berlin, New Jersey. The CPAP Shop store is an authorized dealer of top brands for all CPAP mask parts and other inventory including CPAP and BiPAP products.

Still have questions?

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